FAQ

Here you’ll find quick answers about our products and services. If you need more information, our team is always ready to assist you.

1. Can you provide samples with different surface treatments?

A: Of course, we can offer samples with Anodizeing, Powder coating, Ceramic, Electrophoresis, Brushing, Polishing and wood grain. Please let us know which ones you’re interested in.

2. What's the maximum width you can extrude?

A: The maximum cross-sectional width we can extrude is 300mm.

3. What payment terms do you accept?

A: We usually accept T/T with 30% deposit and 70% before shipment. For long-term partners, we can discuss more flexible terms.

4. Can you offer a discount for bulk orders?

A: We can certainly offer competitive pricing for bulk orders. Could you please share your target quantity with us?

5. Do you have ISO certification?

A: Yes,we have ISO 9001 certification,which ensures our quality management system meets international standards.

6. How do you handle qualityissues?

A: We have a strict quality control plan. In case of any quality issues, we offer a free replacement service.

7. Can you provide test reports?

A: Absolutely,we can provide third-party test reports for material properties and surface treatments.

8. How can I trust you?

A: We value honesty and always deliver what we promise.Many of our customers are repeat buyers because they know we are reliable.We also welcome you to visit our factory.

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